Shipping policy
Justin's Trains - Shipping Policy
Last Updated: May 30, 2025
At Justin's Trains, we are committed to ensuring that your orders are processed and shipped in a timely manner. Please review our shipping policy for detailed information.
1. Order Processing
- All orders placed on our website will be fulfilled as fast as possible.
- Expect 1-3 days for your order to get shipped
2. Shipping Methods
- We offer shipping for both domestic and international orders.
- The shipping method and carrier will be selected based on the delivery destination and package size.
3. Shipping Times
- Domestic Orders: After shipment, domestic orders typically arrive within 1-7 business days, depending on your location.
- International Orders: International orders typically arrive within 7-21 business days after shipment, depending on customs and the destination country.
4. Shipping Costs
- Shipping costs will be calculated at checkout based on the shipping destination and package weight.
- Any applicable taxes, duties, or customs fees for international orders are the responsibility of the customer.
5. Order Tracking
- Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order's progress.
6. Delivery Issues
- If there are any issues with the delivery of your order, please contact us at support@justinstrains.com so we can assist you.
7. Changes to Shipping Policy
- We reserve the right to update or modify this shipping policy at any time. Any changes will be effective upon posting on our website.